Introduction
At M. A. Carter Consultancy, we recognize the importance of your personal information and appreciate that you may have concerns about your privacy and about the confidentiality and security of your personal information.
M. A. Carter Consultancy is committed to providing you with the highest quality consultancy services within a secure and private environment.
New privacy laws apply to the private sector from 21 December 2001 as a result of the Privacy Amendment (Private Sector) Act 2000.These laws regulate among other matters, the way organizations and businesses collect, use, disclose, keep secure and give people access to their personal information.

Collection of Personal Information
M. A. Carter Consultancy collects personal information for the primary purpose of providing a service to you. Information collected may include data banks of names, contact details and addresses of clients and subscribers to occasional publications. This list is not exhaustive.
We will endeavour to collect personal information in a lawful and fairway without being unreasonably intrusive. We will only collect information about you with your consent.

When personal information is provided to us we will inform the individual giving the information:

* What the personal information will be used for
* To whom the personal information may be passed
* That she/he is able to gain access to this personal information

Where it is reasonable and practicable to do so, M. A. Carter Consultancy will collect personal information only from an individual. However, in some circumstances additional information may need to be collected from a third party. We undertake to seek your permission and inform you of any such information collected.

A personal file may include names, contact details and addresses of clients, general correspondence to and from M. A. Carter Consultancy, profiles, assessments and reports from relevant practitioners including medical, psychological, psychiatric, therapy and educational personnel, and material that is in the public domain.

Clients will be asked to sign a release form authorizing staff of M. A. Carter Consultancy to access information from relevant services and personnel.

Use and Disuse
Personal information collected by M. A. Carter Consultancy will not be used for additional purposes without consent. Exceptions to this include, where disclosure is:

Data Quality
Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. If you think we hold information about you that is incorrect in any way or out of date, please contact us. You are able to access and update your information at any time.

Data Security
M. A. Carter Consultancy is committed to taking reasonable steps to protect your personal information from misuse and loss and from unauthorized access, modification or disclosure. Reasonable steps are taken to destroy or permanently de-identify personal information no longer required.
We undergo periodic reviews of our security procedures to ensure that systems are secure and protected. Staff are trained and conversant with the codes of conduct about privacy.

Openness
M. A. Carter Consultancy is open with you about what kinds of personal information we have, for what purposes, and how we collect, hold, use and disclose this information.

Access and Correction
Individuals have a right to access personal information that M. A. Carter Consultancy holds about them. You may request details of the personal information we hold about you, by writing to or contacting us at any time with an explanation as to the reason for your request. If we need to deny your request for access we will let you know why. Generally this will only be in cases where providing access would be unlawful or not within the realms of the legislation.

This information may be accessed only by the consultant/s working with you and Dr Margaret Carter.

Incorrect or inaccurate information will be corrected where necessary.
Identifiers

M. A. Carter Consultancy does not adopt government agency identifiers, for example tax file numbers or Medicare numbers as a means of identifying you.

Transborder Data Flow
Your privacy is protected Australia-wide by the Privacy legislation. Generally, M. A. Carter Consultancy does not transfer your personal information outside Australia.

If personal information is transported overseas it will only happen if the individual consents to the transfer and M. A. Carter Consultancy has taken reasonable steps to ensure that the information which has been transferred will not be held, used or disclosed by the recipient of the information inconsistently with the National Privacy legislation.

Sensitive Information
M. A. Carter Consultancy may collect health information about an individual if the information is necessary to provide a health service to the individual and the information collected is required by law (other than the Act); or in accordance with rules established by competent health or medical bodies
that deal with obligations of professional confidentiality which bind M. A. Carter Consultancy. We will only collect information with the consent of the individual.

Other Information
Periodically M. A. Carter Consultancy will keep other information. Such information may include database of names, addresses and contact details and subscribers to occasional publications and magazines. Such information will not be shared by other parties. It will remain confidential.

A Further Point about Privacy
M. A. Carter Consultancy may, from time to time, review and update this Privacy Policy to take account of new laws and technologies, changes to its operations and practices and to ensure that the policy remains appropriate to contemporary times.

If You Have Queries, Please contact us if:

Protecting you privacy is important to M. A. Carter Consultancy.
You may contact us by:

Telephone: 07 38572622 Fax: 07 38572611
Email: carterma@netspace.net.au
Postal Mail: P.O. Box 562, Albion 4010 Brisbane Queensland
Physical Address: Suite 2 178 Albion Rd, Windsor 4030
Brisbane Queensland